Maintenance/Facility Unit

Head of Unit Maintenance

Maintenance/Facility Unit

Directorate of ICT: Computer Maintenance& Facility Unit

Technical support and service for all issues related to the operation of your Desktop, Laptop and Macintosh computer, iPad, and peripheral devices connected to your computer.

This service is available for

All Michael Okpara University of Agriculture, Umudike; University staff in Colleges, Departments, Units, school laboratories,libraries, teaching and common use spaces, and general offices.

Our Service Includes:
  • Technical support for your desktop software and hardware (including printers), when you are having issues
  • Custom image and software configurations for libraries, teaching and common use and school laboratories
  • Re-imaging of computers to restore default configurations
  • User-specific configurations of Windows/Macintosh/Linux computing environment to enable connectivity to services
  • Routine maintenance services including patches, fixes, virus updates, BIOS updates to ensure compatibility with Michael Okpara University of Agriculture, Umudike applications
  • Run repairs and maintenance of computer systems and peripherals for faculties, departments and units on the campuses.
  • The unit also runs installation and configuration for crash softwares.
  • The unit maintains and services the Directorates generator and power backups of the data room.
File Recovery
  • Virus, spyware and malware scanning and removal
  • Support for computers located in the MOUAU E-Test Centre, ICT Resource Centre e.t.c.

Home support for Michael Okpara University of Agriculture, Umudike Executive members

  • Relocation of computer equipment
  • Other technical troubleshooting where necessary


Service Excludes:


  • Support for non-pirated University Hardware or Products
  • Training on Desktop Applications
  • Large or complex relocation of equipment


Staff of Computer Maintenance & Facility Unit

Staff Name Qualification Designation Phone Email address
Ollawa Ikechukwu K. HND, B.Sc (Computer Science) Head of Unit, Maintenance & Facility Contact the Web Master
Okolie Chinedu C. B.Sc (Computer Science) System Analyst/Programmer II 08032515401
Emmanuel Anokwute. HND (Computer Science) System Analyst/Programmer II 07038716185
Ezieme Ezieme N. PGD, HND (Computer Science) Higher Technical Officer 08033811747 Ezieme.ezieme”
Uche Agbai. TCII Certificate Senior Clerical Officer 07068051271

Service Availability

Telephone support is available during Service Centre Hours of Operation. Onsite support is available – Monday to Friday 8:00am to 5:00pm.


There is cost associated with the use of this service.

How do I initiate the service?

This service can be initiated through IT Self-Service or by calling the IT Service Centre.

Contact Us

Web: (ITMaintenance Support Service Centre) Email: Telephone: 08033811747,08068235020

Our Staff

No personnel found, please create the personnel post to use the item.

Department Contact Info

Bachelor Of Science in Business Administration

1810 Campus Way NE
Bothell, WA 98011-8246


Mon – Fri 9:00A.M. – 5:00P.M.

Social Info

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